Privacy Policy

In accordance with the new Privacy Act that came into effect on 21 December 2001, the Midland Orthopaedics and its members, in compliance with the National Privacy Principles, have developed a ‘Privacy Policy’ to protect the collection, storage and use of patient personal information.

Collection

It is necessary for the Surgeons of the Midland Orthopaedics to collect personal information from patients and sometimes others associated with their orthopaedic condition to correctly assess and treat the problem. This includes patient details, Medicare and health fund details and information obtained from a clinical history, examination, investigations and surgical procedures.

Use of information collected

Your email address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent. We may, however, use your email address to contact you to obtain your consent for other purposes, but will give you the option of having your address deleted from our records at that time.

Use and Disclosure

Personal information is used or disclosed for purposes directly related to our patient’s health care and in ways that are consistent with their expectations. In the interests of the highest quality and continuity of health care services, this may include sharing information with other health care providers who comprise a patient’s or relevant health care team from time to time.

Access and Correction

Patients may request access to their personal information held by the Surgeons of the Midland Orthopaedics .

There are some circumstances in which access is restricted and, in these cases, reasons for denying access will be explained.

We request that patients wanting access to their medical records apply in writing and be able to provide proof of identity.

A charge will be payable to cover administration and printing costs in providing access.

The Surgeons of the Midland Orthopaedics acknowledge the right of children to privacy of their health information. Based on the professional judgement of the treating doctor and consistent with the law, it might at times be necessary to restrict access to personal health information by parents or guardians.

Upon your request, your health information held by the Surgeons of the Midland Orthopaedics will be made available to another health service provider.

Complaints

Complaints if unable to be resolved in person should be directed in writing to The Directors:

Midland Orthopaedics: Consulting Suite 11, Level 1 SJOG Midland Public & Private Hospitals 1 Clayton Street MIDLAND WA 6056

How to contact us

If you have any questions in relation to your privacy, please contact us on (08) 9462 4523 between 9.00 am and 5.00 pm, Monday to Friday.